Shipping policy
Shipping Policy
Thank you for shopping with us at Lodestone Memories! Because each magnet is custom-made with care, we want to ensure you know what to expect when it comes to shipping.
Processing Time
All our products are handcrafted and made to order. Please allow 3–5 business days for production before your order is shipped. For larger or bulk orders, processing may take slightly longer — we'll keep you updated every step of the way.
Shipping Methods & Delivery Times
We offer standard and express shipping options at checkout. Once dispatched, you can expect your order to arrive within the following timeframes:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
Delivery times may vary depending on your location and carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
International Shipping
Yes, we ship worldwide! Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the buyer.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.
If you have any questions or need help with your order, feel free to contact us at lodestonememories@gmail.com.